Yes we do! We now offer pickup from our address:

KegLand Distribution PTY LTD
410 Princes Highway, Noble Park VIC 3174

If you would like to pickup you need to:

    1. Place the order and pay online from our website first.

    2. Once the order has been placed allow 4 business hours to pick the order.

    3. Then, we'll put the order into one of our new pickup lockers. These lockers are a bit like Australia Posts Parcel Locker's in that you'll get an email saying your orders been packed, and your locker number and password will be in the included invoice.

You can collect from our lockers 24 hours a day, 7 days a week (even outside of business hours and on weekends!) using your unique access code given to you in the email.

For more information on this process and how it works, please watch this video.

HydroLand does not offer free shipping due to having the cheapest possible price on our products compared to our competitors. Our shipping costs are not adjusted to balance this cut in cost, we simply want to offer HydroLand hardware at a fair and honest price to save you money.

HydroLand ships goods Australia wide. We at hydroland.com.au do not ship internationally yet but we are actively looking for distributors. If you would like to become a distributor please contact us as we are currently evaluating taking on international distribution partners.

In very rare cases items that are sent for shipping may have incurred damage in transit or damage while packing. These items are then classified as unfit for use & sale purpose.

If we cannot replace the item due to being out of stock, we will refund you the full amount of that item (plus shipping) or send the rest of your order. We will notify you of this in writing prior to it being sent.

Couriers as a business will only run through business hours, we highly recommend all orders to be delivered to a work address. Whether it be your work address, friend, or a business that has accepted that they would sign and hold your order for you. If you don’t have a business address to deliver to the next best is of course a domestic home address. Perhaps family or friends who live close by that could possibly sign for it during business hours.
Although we of course are able to ship to apartment buildings, we do not recommend high rise buildings with limited security access.

Please note: Re-Delivery fees may apply if deliveries are missed. If a sorry we missed you card is not acted upon within the timeframe from the courier, further delivery fees may apply.

HydroLand is not liable for any loss of parcels that disappear from your specified ATL area. In most cases, the courier will take a proof of delivery photo of where they have placed the item, for their insurance purposes.

HydroLand is unable to access these proof of photos, only you the customer or another authorised signatory of the parcel or resident at the address.

For all Items sent with Australia Post. These will have by default signature required on delivery. As well as proof of delivery if it is deemed safe by the delivery driver to do so.

Hydroland is unable to access these proof of photos, only you the customer or another authorised signatory of the parcel or resident at the address.

Yes, HydroLand offers Australia Post Express for shipments under 20kg and under 0.25 cubic metres.

We will endeavour to process and ship your item within the day if received before 11am Melbourne Time. Items bought after this time will leave express the following day. Please note if ordered on the weekend, these items will not be expressed until the following business day.

- Visa (with no payment surcharge)

- Mastercard (with no payment surcharge)

- Bank Deposit (with no payment surcharge)

Please note Bank Deposits take roughly 2-3 Business Days to clear. We are also unable to hold that stock within those business days until the amount is in our banking records. So an item that may have been available when you put in the order, may not be available once the bank deposit clears.

If you require items that are low in stock on our website and do not want to risk them being out of stock due to popular demand, please use a different method of payment.

- Paypal (2% Surcharge)

- Afterpay Standard (no payment surcharge)

- Afterpay Premium Support (please refer to our T&C for Buy Now Pay Later BNPL)

Unfortunately HydroLand is unable to change the delivery address once it has been lodged. It will be up to you and your contact with the courier provider to arrange a redirection.

HydroLand does not take responsibility for user-keyed address entry errors. We highly recommend double-checking your delivery address in the website before submitting your order.

Please think about the items you are ordering and how they fit together, as well as if bundled items are out of stock. Once an order has been placed, we are unable to change or update an order. Please double, triple check your order before placing it.

HydroLand does not take responsibility for incorrect, incompatible items on your order. Or items missed due to not checking if all bundled items were in stock. If you need assistance please shoot us an email or give us a call, we are here to help you.

We recommend using a hydroponic grade of coco coir, or a mix of coco and perlite if you are using the buckets in a wicking system.

Yes, a mixture of quality potting soil and peat will work as well.

We recommend Campbell’s Diamond Spec T which is available from our store.

Nutrients are mixed at a rate of 1g/L at full strength which we recommend for flowering and fruiting plants, and 1/2 strength for leafy greens 1/2g/L

Between 5.5-6.5 pH is ideal for most plants.

The Hooch Buckets have been designed with versatility in mind, the uses include but are not limited to wicking (rain gutter grow system), Dutch Bucket recirculating, vertical drip tower, flood and drain and many more.

They are made of food safe, impact resistant, UV stable, HDPE plastic.

The hole size is 49mm or 1.9 inches (this fits most 2 inch net cups) 

Most people will be safe using a 50mm deep net cup, however the deeper gutter available in the US can also use a 70mm deep netcup (available in the store) and this is also useful for applications like the drip tower.